TeePublic
TeePublic Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TeePublic has 2.3 star rating based on 177 customer reviews. Consumers are mostly dissatisfied.
13% of users would likely recommend TeePublic to a friend or colleague.
- Rating Distribution
Pros: Great products, Excellent artwork and wide selection, Good product.
Cons: Customer service does not respond, No customer service, Poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TeePublic has 2.3 star rating based on 177 customer reviews. Consumers are mostly dissatisfied.
13% of users would likely recommend TeePublic to a friend or colleague.
- Rating Distribution
Pros: Great products, Excellent artwork and wide selection, Good product.
Cons: Customer service does not respond, No customer service, Poor customer service.38% of users think that TeePublic should improve its Customer Service.
47% of users say that they won't use TeePublic in the future for similar services or products.Recent recommendations regarding this business are as follows: "Have the right address please", "Don’t", "Make sure to get all your stuff.", "Don’t buy from Tee Public", "Be patient".
Most users ask TeePublic for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Portland, Oregon
You guys suck
Im trying to buy a hat I see but when I click on it , it trys to sell me a different color & price on the hat .Your website is kinda jacked up if youre using your phone to order.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy entire order arrived badly damaged. Tried reaching customer service 4 times to ask for either reimbursement or re-print of my order, nobody to speck with. Terrible service
My order arrived and sat outside in the pouring rain. It wasn't even packaged with a plastic bag or left with a bag over it when it arrived, completely soaked.
Several of the items transferred stuck to others and were badly damaged. I tried reporting it the same day it arrived, reaching out four times, but never received a single customer service reply. I have used the company for the last several years at Christmas with no problems.
This year, however, it was a horrible experience. A total loss.
- Artists are talented
- Terrible customer service and poor avenues for complaint
Preferred solution: Full refund
User's recommendation: Don't make the purchase. No customer service access at all.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI received a hat that is the wrong color
I ordered a cream hat and was sent this tan hat. I would like to get it exchanged for the color that I ordered.
Preferred solution: Exchange for the cream or royal blue color
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are awful to deal with. They don’t fullfill there orders like they promise. Customer Service is non existent there phone number dosent even work.
These are awful to deal with. They provide a customer service number that doesn't work.
They tell you that you can only contact them via email or through their message service. When you have tried for several days to reach them, their message service indicates that they are closed, contradicting their stated business hours. I paid for a product that was guaranteed to arrive before Christmas, which they did not fulfill. I asked for a refund because now I have to rush out the day before to get another gift for my son.
The only response I received was that it had shipped and that they couldn't guarantee it would arrive before Christmas now. I paid extra to ensure its arrival and they lied. They are terrible to deal with. DO NOT BUY FROM TeePublic.
They are shady and do not honor the promises they make to their customers. I will also have a screenshot of the guarantee before Christmas that I paid extra for, which they did not fulfill.
- No pros
- Awful customer service and does not fullfill orders as promised
Preferred solution: Full refund
User's recommendation: Do not buy from Tee Public they are shady and there customer service is non existent.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Chicago, Illinois
Return
T shirt came full of wrinkles
Low quality
A small picture on shirt not as described on website
I need to return the shirt and get my refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong adress
Business was good the past 3 years until now sending my order to an adress that's not even listed on my profile and still haven't received my order or my refund not happy I would rather have the order than the refund
I want a refund for my order that I have not received. I'm very upset because you guys sent my last orders to the correct address around 2 months ago.
Now, with this recent order, why would you send it to a P.O. box that I no longer have?
It has never been on my profile. I don't want to lose business.
Preferred solution: Full refund
User's recommendation: Have the right address please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy package was not delivered
I still haven't heard anything from customer service. The system doesn't allow me to reach out again to actually talk to anyone.
I never got the product. It's not even the $27 anymore. I'll get another phone case.
It was just a cool idea to have a Tool phone case. The company may be good but the service sucks.
- Cool idea
- Customer service does not respond
Preferred solution: Full refund
User's recommendation: Don’t
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mentor, Ohio
Resolved: Missing items
I ordered 4 hoodies. I only received 3.
I'm missing an XL red Peter Tork hoodie.
When I told then, they kept texting that my order was delivered! I paid for the other hoodie, too!
User's recommendation: Make sure to get all your stuff.
Elyria, Ohio
I got the wrong size phone case.
I sent it back like they told me to months ago and I haven't heard anything back. As you can see in the picture below the new case is much to big.
User's recommendation: Don't buy from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuality of shirt i ordered and size
I can never get someone to explain what happened. I'm wondering if the company is scamming.
The fabric quality wrinkles all the time and the size runs very large. I am not pleased and want to return the merchandise.
It is said to be made by Gildan and I have several shirts by them that look nothing like what I have. Please help me.
- Symbol is good
- Cheap quality fabric
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kenitra, Kenitra Province
Request for Account Reactivation - Retro Marouane's
Still have no expérience with this platfrom teepublic
I am writing to request the reactivation of my account associated with the email karazmarwan4@***.com (mailto:karazmarwan4@***.com) and the store name Retro Marouane's. My account was unexpectedly deactivated, and I have not received any specific reason for this action.
I uploaded four designs within a 24-hour period, all of which were original creations and do not infringe on any copyrights or violate your terms of service to my knowledge.
I understand this might have triggered an automatic review, but I assure you that there was no intent to spam or misuse the platform.
I would appreciate any information regarding why my account was deactivated and what steps I can take to rectify this situation.
I am eager to continue my relationship with TeePublic and contribute to the community with my unique designs.
Please reactivate my account at your earliest convenience, or if further information or action is required from my side, kindly let me know.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
MarouaneRetro Marouane's
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing order
There is no way to talk to a real person. Chat was with a bot which had me repeatedly enter the order number(does anyone at the comoany actually try the chat bot before thrusting it in people?).
Emails were also from a bot.
When I finally got an email response from a human, they thought I received the package. I don’t think anyone really reads the emails.Completely frustrating experience not to mention all the time I have wasted!!
Each time I said it is missing , I was asked for the order number! When I grew tired of this circle , I looked for a phone number or email address on the website. There is none. So I googled a phone number for Tee Public and finally was able to explain that I never received the shirt.
The email I received back from Charlie, said according to his records, it was delivered and if there was anything else he could do to reach out.
I am truly disgusted! Does anyone actually read the chats or emails???
- Great shirts love the designs
- There is no one to talk to if there is a problem
Preferred solution: Full refund
User's recommendation: Don’t buy from Tee Public
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Port Saint Lucie, Florida
Resolved: Talk to someone
Company fixed the issue and I have been provided with apology.
I need to talk to someone because I just received my shirts last week and it has not been 60 days. I have ordered from you many times and this problem has never happened.
I have about 60 of your t shirts and this has never happened. Can someone call me to discuss because the response I got back does not make sense.
Thank you
Joe Angellotti
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mentor, Ohio
Missing items
I ordered 4 hoodies, & I just received 3. I'm missing a red XL Peter Tork hoodie.
When I texted Tee Public, they said that I received my order. I paid for the hoodie +Be careful!
Palm Desert, California
Resolved: Lost order no customer support response
Company fixed the issue and I have been provided with apology.
Order shipped to wrong address and thrn returned by post office to seller. The order number is 2011****.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
Resolved: Order status
Company fixed the issue and I have been provided with apology. Recieved items ordered
Trying to get a status update on my order. You can't talk to a live person.
I've left messages via voicemail and also AI chat. I received no response from either communication method.
User's recommendation: Poor customer service
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